Whilst adhering stringently to all legal and compliance requirements, we avoid the unnecessary internal bureaucracy which reduces effectiveness, ensuring our team is free to be commercially agile and able to make quick decisions and act upon them for all external partners. If you really want to make things happen you should talk to your partners at Napp.
To listen carefully and respond resourcefully is good advice for any business. For a company like ours, whose most important relationship is with the NHS, it’s everything. We have to understand and adapt to the tough realities faced by our colleagues in the NHS, because we only succeed as a business when you succeed as health professionals.
We’re in the business of bringing medicines to the NHS. It is work that deeply affects the lives of health providers and patients — and here at Napp we pride ourselves on doing it the right way. That means earning the trust and respect of our customers in everything we do, not just with the quality of our products, but with the friendly professionalism of our people too.
Our company was born and raised in the UK — and that fact shapes the way we work with our most important customer. We never forget that the NHS we work alongside is the same NHS that is there for our families. Finding win-win solutions matters a whole lot more to us.